
I help businesses grow, teams thrive, and operations run like clockwork—backed by 14+ years of experience across diverse industries.
About me
Hi there! I’m Jay Dave, a big-picture thinker with a knack for jumping into the heart of every department and making things click. I’ve navigated industries like health & wellness, oil & gas, FMCG, and more, picking up a wealth of experience and a deep appreciation for how diverse business functions come together.My favorite place? Not behind a desk, but in the middle of the action—brainstorming solutions, motivating teams, and turning ideas into results. I specialize in bringing structure to chaos—whether it’s hiring top talent, streamlining operations, improving sales cycles, or rallying cross-functional teams to crush business goals.But here’s the thing: I don’t just work hard—I care. I care about the people I work with, the clients I serve, and the impact we create together. For me, success is more than just hitting targets; it’s about building an environment where everyone thrives, ideas flow freely, and every day feels like progress.I’m at my best when my calendar is packed, my to-do list is never-ending, and the coffee is strong 😉. I thrive in leadership roles where I can wear multiple hats, find creative solutions, and keep the wheels turning smoothly across every department.
work history
BUSINESS OPERATION MANAGERAdvanced Hair Studio LLC - Dubai, UAE
June 2022 - Present
Responsibilities & Achievements
Developed and executed business and marketing strategies, driving a revenue increase of AED 4.3M by targeting high-net- worth individuals (HNIs).
Managed overall business operations, ensuring consistent revenue growth, client acquisition, and operational efficiency.
Analyzed market trends and competitor strategies, identifying growth opportunities and optimizing pricing models to maximize profitability.
Oversaw end-to-end client journeys, enhancing customer experience, satisfaction, and long-term retention rates.
Led and mentored clinical and non-clinical teams, boosting productivity, team performance, and KPI alignment.
Provided strategic advisory to senior leadership, delivering data-driven insights on revenue performance, KPIs, P&L and expansion opportunities.
SENIOR BUSINESS MANAGERGerman Imaging Technology LLC - Dubai, UAE
March 2021 - April 2022
Responsibilities & Achievements
Led a team of 12 sales professionals and 6 operations staff, driving cross-functional collaboration & efficiency.
Expanded business operations into Africa & the Middle East, establishing 15 new channel partnerships in 10 countries.
Managed office operations, budgets, and P&L, ensuring optimal cost efficiency and profitability
Executed Salesforce CRM implementation within 3 months, automating sales processes and improving operational efficiency
Acted as the primary point of contact for strategic CEO dashboards and presentations, covering metrics such as new hires, training hours, KPIs, OKRS, ENPS, and team performance scorecards
Increased company revenue by 446%, achieving AED 860K in growth
HEAD OF OPERATIONSRouge Pipeline and Process Services LLC - Dubai, UAE
November 2018 - March 2021
Responsibilities & Achievements
Directed a team of 78 across multiple geographies, including UAE, Saudi Arabia, and Oman, ensuring project execution excellence
Maintain and monitor project plans, schedules, work hours, budgets, expenditures, mobilization of equipment and manpower on project sites
Revived a $5M/year contract and secured an additional $3M project in Saudi Arabia, significantly boosting company revenue
Formalized organizational structures and revamped pay scales to align with industry standards
Delivered five major pipeline maintenance projects, leveraging strong project management planning
COUNTRY MANAGERFlourish Pure Foods Pvt Ltd - Accra, Ghana
March 2016 - August 2018
Responsibilities & Achievements
Led company formation and market entry efforts, achieving $500K in revenue within first two years
Managed daily operations, including logistics, customs, compliance, inventory management and branch P& L, while leading a 35-member team in a high-volume FMCG environment
Developed and executed financial strategies, including budgeting and cost management, boosting profitability
Established 12 new distribution channels, enhancing market penetration and revenue growth
OPERATION MANAGERBrinda Pharma Technologies Pvt Ltd - Ahmadabad, India
March 2013 - March 2016
Responsibilities & Achievements
Completed 15 turnkey pharmaceutical projects valued at $1.56M, delivering on time and within budget
Led a team of 30, including engineers, production staff, and sales personnel, to optimize production processes, increase efficiency, and reduce production costs
Built key international partnerships, generating $550K in revenue from a major U.S based Client
Represented the company at global industry expos (CPHI), strengthening brand presence and client acquisition
BUSINESS DEVELOPMENT EXECUTIVEShri Ram Audio & Telefilms Pvt Ltd - Rajkot, India
April 2011 - March 2013
Responsibilities & Achievements
Converted leads into confirmed orders, handling the entire sales process from lead generation to post-sales follow-up
Provided after-sales service and product training
Developed new sales channels, appointing 5 channel partners and 150 merchants (B2B and B2C)
Education
Bachelor of Mechanical EngineeringMarwadi University - India
June 2009 - May 2013
Licenses & certifications
Agile Leadership Principles and PracticesUniversity System of Maryland - USA
July 2021
Recruiter Training for leadersBy Craig Brown - Udemy
May 2021
Soft Skill DevelopmentBy Global Arena
May 2012
UAE Driving LicenseBy Roads and Transport Authority
KEY ACHIEVEMENTS
Revenue and Market Growth
Achieved significant revenue growth, including AED 4.3 million at Advanced Hair Studio, a 446% increase (AED 860K) at German Imaging Technology, and USD 500K within two years at Flourish Pure Foods.
Secured major contracts, including reactivating a USD 5 million annual deal and winning a USD 3 million project in Saudi Arabia at Rouge Pipeline and Process Services.
Project and Business Development
Executed five major pipeline maintenance projects for top Middle Eastern oil and gas companies, driving efficient project delivery and team coordination.
Successfully established 15 new channel partners in 10 countries and expanded operations in Ghana, securing 12 new partners and significant market presence.
Operational Excellence
Streamlined operations by implementing Salesforce CRM in three months, automating sales processes at German Imaging Technology, and designing a customized CRM system at Advanced Hair Studio.
Enhanced efficiency by reducing product development cycles by 31% at Brinda Pharma Technologies and restructuring pay scales to meet industry standards at Rouge Pipeline.
Delivered strategic insights for CEO dashboards, driving informed decision-making through performance analytics at German Imaging Technology.
Team Leadership and Development
Built and led high-performing teams of up to 78 members, establishing training programs, KPIs, and development plans to improve performance across multiple organizations.
Introduced a comprehensive employee development program with training, role-plays, and certifications at German Imaging Technology.