I help businesses grow, teams thrive, and operations run like clockwork—backed by 14+ years of experience across diverse industries.

About me

Hi there! I’m Jay Dave, a big-picture thinker with a knack for jumping into the heart of every department and making things click. I’ve navigated industries like health & wellness, oil & gas, FMCG, and more, picking up a wealth of experience and a deep appreciation for how diverse business functions come together.My favorite place? Not behind a desk, but in the middle of the action—brainstorming solutions, motivating teams, and turning ideas into results. I specialize in bringing structure to chaos—whether it’s hiring top talent, streamlining operations, improving sales cycles, or rallying cross-functional teams to crush business goals.But here’s the thing: I don’t just work hard—I care. I care about the people I work with, the clients I serve, and the impact we create together. For me, success is more than just hitting targets; it’s about building an environment where everyone thrives, ideas flow freely, and every day feels like progress.I’m at my best when my calendar is packed, my to-do list is never-ending, and the coffee is strong 😉. I thrive in leadership roles where I can wear multiple hats, find creative solutions, and keep the wheels turning smoothly across every department.

work history

BUSINESS OPERATION MANAGERAdvanced Hair Studio LLC - Dubai, UAE
June 2022 - Present

Responsibilities & Achievements

  • Developed and executed business and marketing strategies, driving a revenue increase of AED 4.3M by targeting high-net- worth individuals (HNIs).

  • Managed overall business operations, ensuring consistent revenue growth, client acquisition, and operational efficiency.

  • Analyzed market trends and competitor strategies, identifying growth opportunities and optimizing pricing models to maximize profitability.

  • Oversaw end-to-end client journeys, enhancing customer experience, satisfaction, and long-term retention rates.

  • Led and mentored clinical and non-clinical teams, boosting productivity, team performance, and KPI alignment.

  • Provided strategic advisory to senior leadership, delivering data-driven insights on revenue performance, KPIs, P&L and expansion opportunities.

SENIOR BUSINESS MANAGERGerman Imaging Technology LLC - Dubai, UAE
March 2021 - April 2022

Responsibilities & Achievements

  • Led a team of 12 sales professionals and 6 operations staff, driving cross-functional collaboration & efficiency.

  • Expanded business operations into Africa & the Middle East, establishing 15 new channel partnerships in 10 countries.

  • Managed office operations, budgets, and P&L, ensuring optimal cost efficiency and profitability

  • Executed Salesforce CRM implementation within 3 months, automating sales processes and improving operational efficiency

  • Acted as the primary point of contact for strategic CEO dashboards and presentations, covering metrics such as new hires, training hours, KPIs, OKRS, ENPS, and team performance scorecards

  • Increased company revenue by 446%, achieving AED 860K in growth

HEAD OF OPERATIONSRouge Pipeline and Process Services LLC - Dubai, UAE
November 2018 - March 2021

Responsibilities & Achievements

  • Directed a team of 78 across multiple geographies, including UAE, Saudi Arabia, and Oman, ensuring project execution excellence

  • Maintain and monitor project plans, schedules, work hours, budgets, expenditures, mobilization of equipment and manpower on project sites

  • Revived a $5M/year contract and secured an additional $3M project in Saudi Arabia, significantly boosting company revenue

  • Formalized organizational structures and revamped pay scales to align with industry standards

  • Delivered five major pipeline maintenance projects, leveraging strong project management planning

COUNTRY MANAGERFlourish Pure Foods Pvt Ltd - Accra, Ghana
March 2016 - August 2018

Responsibilities & Achievements

  • Led company formation and market entry efforts, achieving $500K in revenue within first two years

  • Managed daily operations, including logistics, customs, compliance, inventory management and branch P& L, while leading a 35-member team in a high-volume FMCG environment

  • Developed and executed financial strategies, including budgeting and cost management, boosting profitability

  • Established 12 new distribution channels, enhancing market penetration and revenue growth

OPERATION MANAGERBrinda Pharma Technologies Pvt Ltd - Ahmadabad, India
March 2013 - March 2016

Responsibilities & Achievements

  • Completed 15 turnkey pharmaceutical projects valued at $1.56M, delivering on time and within budget

  • Led a team of 30, including engineers, production staff, and sales personnel, to optimize production processes, increase efficiency, and reduce production costs

  • Built key international partnerships, generating $550K in revenue from a major U.S based Client

  • Represented the company at global industry expos (CPHI), strengthening brand presence and client acquisition

BUSINESS DEVELOPMENT EXECUTIVEShri Ram Audio & Telefilms Pvt Ltd - Rajkot, India
April 2011 - March 2013

Responsibilities & Achievements

  • Converted leads into confirmed orders, handling the entire sales process from lead generation to post-sales follow-up

  • Provided after-sales service and product training

  • Developed new sales channels, appointing 5 channel partners and 150 merchants (B2B and B2C)

Education

Bachelor of Mechanical EngineeringMarwadi University - India
June 2009 - May 2013

Licenses & certifications

Agile Leadership Principles and PracticesUniversity System of Maryland - USA
July 2021

Recruiter Training for leadersBy Craig Brown - Udemy
May 2021

Soft Skill DevelopmentBy Global Arena
May 2012

UAE Driving LicenseBy Roads and Transport Authority

KEY ACHIEVEMENTS

Revenue and Market Growth

  • Achieved significant revenue growth, including AED 4.3 million at Advanced Hair Studio, a 446% increase (AED 860K) at German Imaging Technology, and USD 500K within two years at Flourish Pure Foods.

  • Secured major contracts, including reactivating a USD 5 million annual deal and winning a USD 3 million project in Saudi Arabia at Rouge Pipeline and Process Services.

Project and Business Development

  • Executed five major pipeline maintenance projects for top Middle Eastern oil and gas companies, driving efficient project delivery and team coordination.

  • Successfully established 15 new channel partners in 10 countries and expanded operations in Ghana, securing 12 new partners and significant market presence.

Operational Excellence

  • Streamlined operations by implementing Salesforce CRM in three months, automating sales processes at German Imaging Technology, and designing a customized CRM system at Advanced Hair Studio.

  • Enhanced efficiency by reducing product development cycles by 31% at Brinda Pharma Technologies and restructuring pay scales to meet industry standards at Rouge Pipeline.

  • Delivered strategic insights for CEO dashboards, driving informed decision-making through performance analytics at German Imaging Technology.

Team Leadership and Development

  • Built and led high-performing teams of up to 78 members, establishing training programs, KPIs, and development plans to improve performance across multiple organizations.

  • Introduced a comprehensive employee development program with training, role-plays, and certifications at German Imaging Technology.

Contact

let me hear from you !